K2 Sales Podcast
Join Karen Kelly on the K2 sales podcast where she speaks with sales/marketing leaders, business owners and top performing sales professionals to break down what mindset, behaviours and actions are contributing to game changing results. This podcast will invite you to look at your own business, analyze what you could be doing differently with yourself, your team and your overall organization to drive game changing results. We provide tactical steps that can be applied immediately to your specific, role, team and company that will put you on the path to elite performance. “In a world full of game players, the only way to set yourself apart is to be a game changer.”- Matshona Dhliwayo
K2 Sales Podcast
Harnessing Emotional Intelligence in the Age of AI with Colleen Stanley
In this engaging podcast episode, host Karen welcomes Colleen Stanley to discuss the crucial role of emotional intelligence (EI) amidst the rise of artificial intelligence (AI) in the sales industry. Colleen shares insights from her books, emphasizing the importance of empathy, self-awareness, and other soft skills for sales professionals and leaders. They explore practical strategies for integrating EI into everyday sales practices, overcoming the 'knowing and doing' gap, and fostering a balanced, human-centric approach in a technologically advanced world.
00:00 Introduction and Personal Anecdote
00:42 The Importance of Emotional Intelligence in Sales
02:10 Understanding Emotional Triggers and Execution
04:40 Empathy and Self-Awareness in Sales
07:10 The Role of Reflection and Self-Improvement
09:16 Accountability and Ownership in Sales
14:27 Balancing Technology and Human Impact
17:15 Leadership and Delegation Skills
25:34 Defining Honesty in Leadership
25:46 Living Your Values
26:08 Creating a Culture of Candor
28:06 Onboarding and Emotional Intelligence
29:48 Teaching Empathy in Sales
31:45 The Myth of Multitasking
33:24 Self-Awareness and Empathy
34:27 Slowing Down to Speed Up
38:03 Morning Rituals for Success
43:54 Aligning Actions with Purpose
45:48 Balancing AI and EI in Sales
48:11 Final Thoughts and Resources
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