K2 Sales Podcast
Join Karen Kelly on the K2 sales podcast where she speaks with sales/marketing leaders, business owners and top performing sales professionals to break down what mindset, behaviours and actions are contributing to game changing results. This podcast will invite you to look at your own business, analyze what you could be doing differently with yourself, your team and your overall organization to drive game changing results. We provide tactical steps that can be applied immediately to your specific, role, team and company that will put you on the path to elite performance. “In a world full of game players, the only way to set yourself apart is to be a game changer.”- Matshona Dhliwayo
K2 Sales Podcast
Things not talked about in sales with Jaime Diglio
In this podcast episode, Karen Kelly speaks Jaime Diglio, founder of inFirst Consulting, member of Women Sales Pros and partner at Slalom. They discuss the importance of communication in sales and how it is often overlooked.
Jaime emphasizes the significance of understanding human behavior and connecting with prospects on a deeper level. They also talk about the lack of curiosity and understanding in sales and the value of empathy and curiosity in building relationships.
They touch on topics such as self-awareness, aligning inner and outer selves, the use of technology in sales, building strong connections within sales teams, and the importance of trust and rapport. They also discuss the impact of technology on personal communication and the challenges of distractions and comparison. Jaime highlights the importance of understanding and aligning with core values, consistency in leadership, vulnerability, and creating a safe and inclusive environment.
Understanding Your Core Values [00:01:07]
The importance of self-awareness and knowing your core values in sales and how it affects communication with prospects.
Communication and Team Dynamics [00:02:04]
The significance of effective communication within a sales team and leveraging the strengths of team members to better support clients.
Using Technology and Human Connection [00:03:03]
The role of technology in sales, such as AI, and the importance of combining it with human connection and soft skills in meetings.
The importance of soft skills [00:10:05]
Executives emphasize the need for soft skills, particularly communication skills, in the age of Gen Z.
The three sales conversations [00:11:32]
The three sales conversations: the conversation in one's head, the words spoken, and the listening and understanding of the recipient.
Building resilience and confidence [00:16:56]
Developing inner resilience and confidence is crucial for salespeople, and seeking feedback from peers and colleagues can help in self-improvement.
The importance of self-awareness [00:20:03]
Understanding how we perceive ourselves versus how others perceive us and the importance of aligning our inner and outer selves.
Embracing individual strengths [00:22:06]
Identifying and embracing our unique strengths and skills, and how they contribute to the success of a team.
Effective communication and building relationships [00:27:52]
The significance of effective communication and building relationships in sales, and the need for practice and training in these areas.
Building a Foundation of Trust [00:29:18]
Creating a safe space for teams to get to know each other and share their strengths and challenges.
Opt-In Support and Community Building [00:33:59]
Allowing individuals to choose to participate in programs and creating a positive experience that attracts others.
Connecting Before Correcting [00:37:20]
Understanding individuals and building trust before providing correction or feedback.
[00:38:16] Building Rapport and Trust.
Importance of establishing rapport and trust in sales conversations to create a connection with the customer.
For more content like this, join hundreds of other subscribers to The K2 Sales Academy. Our subscription based on line sales training platform.
$495/year unlocks the Fundamentals of Sales program with built in knowledge checks, resource folder with scripts, templates and checklists as well as regular webinars.
1:1 and group coaching packages available as well.
To access our free one week Trial visit The K2 Sales Academy